About
AIG Shared Services Business Processing, Incorporated is the Philippine-based global services and operations support arm of AIG, a multinational insurance organization. The company operates as an in-house shared services and business processing center, delivering a wide range of back-office, technology, and operational support functions to AIG’s global network. Its role includes handling complex insurance-related processes, financial operations, data management, and IT-enabled services that support underwriting, claims, and customer operations worldwide. With a significant workforce in Metro Manila, particularly in Alabang, the company forms part of AIG’s global delivery infrastructure, helping streamline workflows, improve efficiency, and centralize critical business functions across multiple regions. It functions more as a captive shared services hub rather than a traditional third-party BPO, focusing exclusively on internal global operations.