Citigroup Business Process Solutions Pte. Ltd.
About
Citigroup Business Process Solutions Pte. Ltd. (CBPS) is the shared services and business process outsourcing arm of Citi in the Philippines. It supports Citi’s global banking operations by providing back-office processing, customer service, transaction services, credit operations, and other offshore financial support functions.
The Philippine operations function as a major service hub handling multiple Citi business lines such as CitiPhone customer support, credit processing, and transaction services for global markets.